Returns & Exchanges

At Ettore Products Co, we stand behind the quality of our home cleaning tools and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.